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Contact Patient Financial Services

If you have questions about your bill, would like more information about financial assistance programs, or have other concerns about billing or insurance, the Premier Health Patient Financial Services staff is available to assist you.

For your convenience, you can reach the Patient Financial Services office:

  • In person: The UVMC cashier's office is located in off the Main Lobby of the Medical Center and in the Business Office in the Dettmer building.
  • By phone: (937) 208-2777 or (855) 208-2777, Monday - Friday, 8:00 am to 4:30 pm
  • By mail (for correspondence to Patient Financial Services only):
    Upper Valley Medical Center
    Patient Financial Services Dept.
    P.O. Box 932715
    Cleveland, Ohio 44193
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