Emergency and Trauma Services: 2013 Milestones
2013 was a notable year for Premier Health Emergency and Trauma Services. As a recap, we’d like to share the highlights of our successes.
Miami Valley Emergency Department Expansion
Throughout 2013, Miami Valley Hospital’s emergency department was expanded to better care for the 93,000 patients, family members, and visitors they serve each year. Additional, larger rooms were built, and more vital sign monitors were added, resulting in 82 treatment rooms, 73 of which now have monitors (previously, there were 70 treatment rooms with 31 rooms equipped with monitors).
Also in September 2013, the trauma program at MVH was successfully re-verified as a Level I trauma center, and the trauma program conducted its inaugural trauma survivor banquet, which honored five survivors and celebrated with 150 family and staff members.
Emergency Center Opening in Jamestown
In March, Miami Valley Hospital opened a new, free-standing, 24-hour emergency center in the Living Water Professional Building in Jamestown. The facility provides hospital-level emergency services around the clock, with 10 patient exam rooms, imaging services including CT, X-ray, and ultrasound, as well as a medical laboratory. A mobile intensive care unit is based at the facility, and CareFlight is able to land and transport patients if needed. The facility also offers pharmacy, physical therapy, and physician offices, including family medicine, orthopedics, general surgery, obstetrics, urology, and cardiology.
Premier Health Rollout of Telemedicine for Stroke
Starting in 2013 and continuing into this year, Premier Health introduced a Telemedicine Stroke Network across all four hospitals to treat patients who exhibit signs of stroke. Without losing critical time, a stroke patient arriving at a Premier Hospital emergency department can be examined via a computer linked to one of six on-call stroke specialists practicing at one of the system’s hospitals, any time of the day or night. The technology dramatically reduces the time between stroke assessment and action. Premier Health hospitals were the first in the area to introduce telemedicine to treat stroke patients. EMS outreach and education trained 15 RNs and paramedics as advanced stroke life support (ASLS) instructors to provide an eight hours ASLS class to EMS, RNs, PAs, and physicians in our service area, in order to support the telestroke program.
Atrium Level III Trauma Center 10th Anniversary
September 2013 marked Atrium Medical Center’s 10th year as a verified Level III trauma center, as designated by the American College of Surgeons Committee on Trauma. Atrium sees more than 700 trauma patients each year, providing rapid assessment, resuscitation, treatment, and on-going care for patients with multi-system injuries.
CareFlight 30th Anniversary
In October 2013, a 30-year anniversary was celebrated for CareFlight Air and Mobile Services celebrated its 30-year anniversary. Beginning in 1983 with a single aircraft as the 65th civilian air ambulance program in the United States, CareFlight has since grown to include four aircraft and four mobile intensive care units (MICUs). CareFlight employs over 100 individuals, from flight and MICU crew members, to the program’s own certified communication team. CareFlight Air and Mobile Services also introduced the Miami Valley Hospital-based NeoFlight team, offering both air and ground transport for the neonate.
Good Samaritan Emergency Department Renovation
In November 2013, Good Samaritan Hospital began renovations to its emergency department, refreshing most areas, including patient rooms, bathrooms, the triage area, and lobby. The project will be completed in phases, having a minimal effect on patients and visitors. Even the driveway in front of the ED will have safety enhancements added. At completion, tentatively in May 2014, the ED will be more aesthetically pleasing and have improved safety features, contributing positively to the patient experience.
MVH and MVHS Patient Satisfaction Awards
In December 2013, Miami Valley Hospital South and Miami Valley Hospital received two prestigious Press Ganey awards for high patient satisfaction. The emergency department at MVHS was named a 2013 Guardian of Excellence Award winner for consistently achieving the 95th percentile of performance in patient satisfaction. MVH outpatient satellites were recognized with the Beacon of Excellence Award for maintaining consistently high levels of excellence in patient satisfaction for three consecutive years.
Upper Valley Medical Center and Miami Valley Hospital Quality Achievement Award
Upper Valley Medical Center and Miami Valley Hospital were approved for the Get With The Guidelines® - Stroke Bronze Quality Achievement award in 2013. This award earned both UVMC and MVH a place in an elite group of hospitals recognized by the American Heart Association/American Stroke Association. The award recognizes Upper Valley Medical Center’s and Miami Valley Hospital’s commitment and success in implementing a higher standard of stroke care, by ensuring that stroke patients receive treatment according to nationally accepted standards and recommendations.
We look forward to another banner year for Premier Health Emergency and Trauma Services in 2014.
<<Back to the March 2014 issue of Premier Pulse