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Volume 1, Issue 3 - March 2014


 Our New Physicians

New physicians join the medical staff at each of the Premier Health hospitals. Are you interested in knowing who joined the medical staff at:


Premier Health – A High Reliability Organization

By Mark Williams, MD, Vice President, Chief Medical Officer, Miami Valley Hospital

At Premier Health, we are involved in one of the most highly complex systems – health care. Having adapted ideas from other highly complex, high-risk industries such as aviation, nuclear power, and the military, our industry is constantly transforming. Each day, we are forced to quickly develop new ways to respond to unexpected events. We must prepare ourselves to function in the presence of uncertainty as an aspect of daily operations as each patient and family situation brings unique challenges.

Because of the complexities inherent in healthcare, Premier Health is on a journey to becoming a “high reliability organization” (HRO).

An HRO is an organization that is exceptionally consistent in accomplishing its goals, and avoiding potentially catastrophic errors in an environment where adverse events can be expected, due to risk factors and complexity.

At Premier Health, we expect that, as members of an effective health care community, we must continue to develop a highly effective team of individuals sharing common attitudes. Despite the wonderful things we do for patients as health care providers, we must make an intensive effort to consistently recognize, acknowledge, and learn from our mistakes and near misses, in order to close loopholes in processes where there is potential for patient harm, and devise systems and processes that improve reliability.

Through initiatives such as patient experience, daily check-in, and executive rounding, we are improving communication and encouraging transparency, so that every employee and physician feels as though they can make a difference within Premier Health. Our distinctive efforts to improve are becoming hardwired into our culture. Whether it's reporting a safety concern to a leader during rounding, proposing an idea to improve patient safety, or working with team members to develop a new skill set - asking the “why” question and inviting others with diverse experience to express their opinions has become everyone’s responsibility. Every physician and employee is encouraged to think of ways that work processes might break down, and are encouraged to share their concerns for potential failures, which can help create best practices across departments.

As we continue our journey toward developing a culture of HRO - patient safety, organizational transparency, and helping people do the right thing – it is important that we continue to challenge normal routines to help queue up physicians’ and employees’ awareness and interest in achieving the level of reliability that our patients and families expect and deserve.

Service Line News

Emergency and Trauma Services: 2013 Milestones For Premier Health 2013 was a notable year in Emergency and Trauma Services. As a recap, we’d like to share the highlights of our successes. Read more.

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System/Hospital News

  • The safe sleep program will soon be implemented throughout the Premier Health system.
  • For the second time, Good Samaritan Hospital has achieved Magnet Status for nursing excellence.
  • CompuNet Clinical Laboratories’ Berry Outpatient Lab at Miami Valley Hospital is being renovated and will be closed between March 21, 2014, and May 6, 2014.
  • Robotic surgery at Upper Valley has expanded beyond gynecologic procedures, as the first gall stone surgery using the robot at Upper Valley was performed in late February.

Read more.

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Innovations in Healthcare Delivery

The University of Dayton/Miami Valley Hospital Healthcare Symposium is a unique opportunity for UD students, alumni, health care professionals and community members to come together for a day of dialogue and continuing education. Read more.

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Happy Doctors’ Day

At Premier Health, we’re dedicated to building healthier communities. Each of you serve a vital role as we work toward fulfilling our mission, and, on National Doctors’ Day, we have the opportunity to recognize you for your professionalism, dedication, and commitment to the health of our community. Read more.

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Magellan Open House April 3

Premier Health provides you with the opportunity to become acquainted with the latest technology. An open house will be held on Thursday, April 3, 2014 featuring demonstrations on the new Magellan Robotic System. Read more.

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Premier Health/WSU Grand Rounds

Jean Elwing MD, will present grand rounds on Pulmonary Hypertension on Wednesday, April 16, 2014 from Noon-1:00 pm in Bieser Auditorium at Miami Valley Hospital.

Read more.

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Follow-Up Function Changes

The Follow-Up functionality in Order Sets is changing. Read more.

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Secure Texting Available

Did you know that standard text messaging is not secure? Sending a text message with any protected health information or a patient's demographic information is not HIPAA compliant and could subject you to substantial fines. And Premier Health has a solution. Read more.

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Changes to Sepsis Orderset

Every year, severe sepsis strikes 750,000 Americans; 28 to 50 percent of those with sepsis die. Sepsis has become increasingly common, usually originating from an infection in the lungs, urinary tract, skin, or abdomen.

In an effort to improve patient care around Sepsis and to reduce mortality and morbidity, a Premier sepsis team, led by Dr. Anuj Goyal, made changes to our sepsis orderset. Read more.

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Changes for Core Measures Impact Physicians

The guidelines for documenting have changed and will impact physicians. Read more.

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Trauma Update – Save the Date

Trauma and Critical Care Update 2014 will take place on Friday, May 16, 2014 7:00 am to 5:00 pm. Read more.

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Editorial Board: Dr. Dan Bailey, Dr. Marc Belcastro, Dr. Judy Burichin, Dr. Atindra Chatterji, Dr. Jeffrey Hoffman, Dr. Tammy Lundstrom, Dr. Mark Williams

Chief Communications Officer: Diane Ewing

Communications Director: Patrick Higgins

Editor: Kara Hitchens