Frequently Asked Questions
These are the questions most frequently asked about average charges for procedures performed at Upper Valley Medical Center (UVMC).
Select the question that you are interested in and go directly to the answer, or scroll down to see answers to all the questions.
What is an estimated average charge?
The estimated average charge is an approximate calculation of the total hospital charges for a specific inpatient or outpatient procedure at UVMC. As required by law, the hospital’s website lists the mean charge and median charge for the most common inpatient and outpatient procedures. Usual and customary charges for other diagnostic and treatment services are also listed. The estimated charges are meant only as an approximation. They are not intended as a quote. The estimated charges do not include physician fees from your surgeon, anesthesiologist, emergency specialist, pathologist, radiologist, or other physicians who may help with your care. They will bill you separately for their services. Please contact those offices directly for charge information.
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Will my bill be different than the estimated average charge provided on this website?
Your actual charges could be more or less than these estimates based on the specific factors of your case. Some of these factors include:
- The need for additional testing, medications, services, or procedures ordered during your care.
- The procedure planned may not be the procedure performed based on your physician's assessment.
- Pre-existing health factors such as obesity, diabetes, and smoking may impact your medical needs.
- If you are insured, the type of insurance you have and your deductibles or out-of-pocket limits will determine your final bill from UVMC.
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What other charges will I owe?
In addition to your hospital charges, you will receive other bills for physician fees from your surgeon, anesthesiologist, emergency specialist, pathologist, radiologist, or other physicians who may help with your care. Please contact those offices directly for charge information. To assist you, we’ve listed the most frequently requested phone numbers:
Medical Radiologists, Inc. (937) 296-0253
West Central Emergency Physicians (800) 875-7374 ext. 2077
Valley Anesthesia, Inc. (800) 351-1288
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Is the amount I owe the same if I have health insurance?
The amount you owe depends on the benefits of your insurance plan. If you have health insurance, you should contact your insurance company directly to understand your financial obligation. You may be asked to provide a procedure code that can be obtained from your physician's office.
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What amount do I owe if I do not have insurance?
We encourage uninsured patients to contact a financial counselor in business office at (937) 208-2777 prior to receiving services at UVMC. The financial counselor will help determine if you qualify for Medicaid or any other type of financial assistance. For more information, see our Billing Policies.
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How much is my co-pay/coinsurance/deductible?
Please contact your health insurance company directly to determine co-payment or deductible of your current health care plan.
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How are charges established for UVMC services?
Charges are generally revised each year on January 1 and are subject to change during the year. The charges reflect many factors, including:
- The cost of providing staff, equipment, facilities, medications, and other supplies
- The amount of time our facilities and staff are involved in providing services
- Insurance company contracts
- Information provided by the Centers for Medicare and Medicaid Services, the federal agency that manages the Medicare and Medicaid program
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What if the procedure I’m looking for is not on the website?
Charges for the most common procedures are provided on this website. If you cannot locate the charge information you are looking for, please call the business office at (937) 499-8894. A representative is available to help you from 8:00 a.m. to 4:30 p.m., Monday through Friday.
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Where can I get answers to questions about my bills from UVMC?
Contact the hospital’s business office at (937) 208-2777 or (800) 544-0630. Please have the patient name and account number when you call.
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