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Frequently Asked Questions

Here are the most frequently asked questions about Upper Valley Medical Center (UVMC) medical records. Selecting a question will take you directly to the answer, or scroll down the page to see answers to all the questions. If you cannot find the answer to your question here, feel free to contact us.

How do I request a copy of my medical record?

You will need to complete and submit an Authorization for Release of Medical Information/Patient Access Form. This is your authorization to copy your medical record or parts of your record, and forward it to another person or organization. Visit the Requesting a Copy page for more information.

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When will I receive a copy of the medical record?

Copies are processed within seven to 10 days from the date the request is received (based on a completed medical record). If you come to the Health Information Services Department to pick up your copy, please bring a photo ID.

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How do I get a copy of my child's medical record?

You can request a copy if your child is age 17 or younger. Complete and submit an Authorization for Release of Medical Information/Patient Access Form. Individuals age 18 and older must authorize the release of their own medical record. Visit the Requesting a Copy page for more information.

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Can I get a copy of my living relative's medical record?

If your relative is unable to sign the Authorization for Release of Medical Information/Patient Access Form, his or her power of attorney can request the copy. Legal documentation must be provided by the individual who is serving as power of attorney. The power of attorney must specify access to medical records.

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I was born at UVMC. Can I get a copy of my birth certificate from you?

Birth certificates for anyone born at UVMC are available from the Miami County Health District at 510 W. Water St., Troy, Ohio 45373, (937) 573-3500, press 1.

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How do I get a copy of my deceased relative's medical record?

Only the representative of the estate of a deceased patient may request a copy of the medical record. You must provide copies of the death certificate and the representative of estate legal documents.

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I was adopted and am trying to obtain medical information about my birth parent who had been a patient at UVMC.

Without written authorization from the birth parent, information about the birth parent cannot be released.

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