Mission and Vision

The Upper Valley Medical Center (UVMC) mission, vision and values demonstrate our pursuit of excellence and commitment to our patients and employees.

UVMC Mission

UVMC will strive to provide quality care that upholds the dignity of all individuals.  Care will be given in a holistic manner without regard to race, religion, creed, national origin or social status.  Our health care delivery system will be structured to optimize the delivery of safe, efficient and cost-effective health care.

As part of the Premier Health (Premier) system of providers, UVMC also shares the Premier mission of building healthier communities with others who share our commitment to provide high quality, cost-competitive health care services.   

UVMC Vision

UVMC is committed to preserving long-term access to quality health care services for Miami County and the surrounding area.

UVMC Values

Quality customer service is an absolute priority at UVMC.  Our environment is one where people treat each other with kindness and respect.  Our culture is defined by “Caring Plus” – UVMC’s commitment to quality, kindness and compassion for our patients, visitors and each other.

At UVMC, excellence in the quality of our care is a given; it’s the combination of excellence and a special human touch that truly sets us apart.  It begins with a Caring Plus attitude from each individual in our health system.

The Caring Plus customer service program at UVMC helps define and reinforce UVMC's commitment to the highest quality customer service. The Caring Plus attitudes and behaviors are expected from every individual throughout UVMC, and the culture and working environment we strive to maintain throughout our health system every day of the year.  It is an important part of the basic foundation of UVMC's patient-centered approach to care.  Learn more about Caring Plus at UVMC.